Deferral/Cancellation Policy

Ultraman UK Ltd operates the UMUK race in good faith  and with athlete welfare at the heart of every decision. With that in mind, the following policies are in place:-

Cancellation

UMUK would only be cancelled should the Race Directors make the decision that the event cannot operate on the grounds of athlete welfare. This may include extreme weather conditions, events leading to athlete welfare being compromised to an unacceptable level or any other reasonably based decision.
  • If the race is cancelled in full prior to the event, Ultraman UK Ltd will offer a deferral to the next UMUK event or a 90% refund
  • If the race is limited on one or more days due reasons as set out, if over 75% of the race is open to be completed, then it is deemed as fulfilled. Such interpretation is entirely at Ultraman UK Ltd’s discretion. For the avoidance of doubt, this would mean that if the swim is unable to take place for any reason, but the remaining elements continue, there would be no refund/ part refund available.
  • If less than 75% of UMUK is open to be completed, it is entirely at the discretion of UMUK Ltd regarding an appropriate level of compensation/ refund/ deferral to be offered to athletes.

Deferment/ Withdrawal

The decision to agree to a deferral of entry from UMUK is entirely at the discretion of Ultraman Uk Ltd.  The following can be used as a guideline
  • Inability to race due to significant injury, supported by appropriate medical evidence would usually facilitate a deferral. No refund would be offered in these circumstances (unless an exception is agreed by Ultraman UK Ltd in exceptional circumstances, entirely at their discretion)
  • Extenuating personal circumstances will be judged on an individual basis for deferral requests and Ultraman UK Ltd would encourage discussion regarding this prior to entry or as soon as reasonably practical after entry. Ultraman UK Ltd has absolute discretion in this regard and their decision is final
  • If an athlete chooses to withdraw an entry entirely from the event prior to its commencement, no refund will be offered.

DNF

There will be no deferral or refund option for any DNF/ withdrawal at any stage of the event.

UMUK is a trading name of Ultraman UK Ltd, (Registered company no 17397557)

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phone

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email

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